Want to speak to someone?
The quickest and easiest way to get your questions answered is to call us and speak to the team who are ready to help.
Contact Us
Alternatively, you can contact us using the contact form below or email the sales team directly at sales@apexwindows.info, and a member of our friendly team will be in touch with you shortly.
Locations & Local Telephone Numbers
Below is a list of local telephone numbers which will also help give an idea of our service area.
This is not a definitive list! If you are unsure if we cover your area, please do get in touch and we can discuss your requirements and if we cover your area specifically.
| Aylesbury | 01296 200296 * |
| Banbury | 01295 419295 * |
| Bedford | 01234 510324 * |
| Bicester | 01869 640869 * |
| Biggleswade | 01767 400467 * |
| Cambridge | 01223 902423 * |
| Flitwick / Leighton Buzzard | 01525 450455 * |
| Harlow | 01279 510079 * |
| Hatfield / Welwyn | 01707 515077 * |
| Hemel Hempstead | 01442 620442 * |
| Hertford | 01992 830092 * |
| Hitchin / Letchworth | 01462 290462 * |
| Huntingdon / St Neots | 01480 630 480 * |
| Kettering / Corby | 01536 860 536 * |
| Luton | 01582 400807 * |
| March | 01354 800 354 * |
| Milton Keynes | 01908 465708 * |
| Northampton | 01604 930604 * |
| Oxford | 01865 575 864 * |
| Rugby | 01788 340 788 * |
| Rushden | 01260 610 260 * |
| Stamford | 01780 250 780 * |
| St Albans | 01727 400327 * |
| Stevenage | 01438 420438 * |
| Thame | 01844 450844 * |
| Watford | 01923 375923 * |
| Wellingborough | 01933 730933 * |
Complaints Policy
The business always endeavours to provide the best service. However, on rare occasions there may be times where a customer may not be completely satisfied.
To ensure the business can put things right for you, as soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out based on the contract terms and to the high standards the business aims to achieve.
Please contact the business straight away with any concerns either by phone, email or write to us. If writing, get proof of posting.
Business Complaint Procedure
On receipt of your complaint the business aims to respond within 5 days.
The business will arrange a convenient date to come and view and/or remedy the situation within 28 days.
In the unlikely event the business is unable to resolve your complaint having exhausted the business complaints procedure, it may be necessary to use another complaint service. Where the business cannot resolve the complaint to your satisfaction and/or agree to the final resolution requests confirmed to us;
and both parties agree a ‘deadlock’ has been reached, you can then escalate your complaint.
The business has access to an Alternative Dispute Resolution (ADR) service for our domestic installation, service, repair and maintenance contracts as part of the Which? Trusted Traders Endorsement.
If you choose to you can refer your complaint to Which? Trusted Traders’ Alternative Dispute Resolution. You will need to contact Which? Trusted Traders on 029 2267 0040 who can explain if you are eligible to use their Alternative Dispute Resolution.
Apex Windows Ltd, 11 Telmere Industrial Estate, Albert Road, Luton LU1 3QF.
*All calls are directed to head office.